3 Ideas to Optimize New Account Application Form Processing

“There’s no business like new business!” Or perhaps better said, “there’s no more expensive business than new business!” In most businesses, developing and onboarding new business takes a lot more effort than retaining or growing existing business. That’s part of the reason so much attention has been turned to customer loyalty, retention, and engagement. Regardless, […]

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Video | Automated Application Processing

Applications processing requires capture and recognition of complex forms. These often include sensitive data such as contact information – address, phone numbers, email addresses; personal information such as social security, date of birth and account numbers; and may include information such as security questions. Additionally, other documents usually accompany an application such as supporting documentation […]

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The Evolution of Capture – Where Does it Fit?

I was just going through the latest edition of the Document Imaging Report (3-7-2014) and as usual, there were a lot of through-provoking articles. The most interesting one, from the perspective of the future of the capture industry, discussed one particular vendor’s approach to enabling common capabilities of capture software into any business application through […]

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