BPO Claims Processing Case Study

Parascript claims data extraction reduced labor-intensive tasks by 50 percent, saving the client $1.2M US each year, which allowed the BPO to pass on some of these savings to their insurance customers.

Black-and-white claims forms were converted to simulate drop-out ink forms; images were analyzed, and those that varied in size were reformatted to conform to expected layouts. Mobile images were transformed into high-quality scans without specialized mobile applications.

Parascript has implemented virtual drop-out for claims that results in the industry’s best classification and recognition solution for black-and-white documents, regardless of image quality or scale.

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