Within the Digital Transformation (DX) landscape, there is a growing interest in document automation. This eBook focuses on digital transformation in the context of document automation, why it’s important, how to accelerate DX while avoiding the usual pitfalls and what strategic and tactical steps are necessary in reaching your digital transformation goals.
There is a lot of discussion about digital transformation. Unfortunately, much of it covers the topic without providing any real meaning. Digital transformation is an approach driven by the need to become more customer-centric, more adaptable to market changes and more proactive to exploit market opportunities.
Inherent within all three of these needs is speed. The ability to serve customers, adapt and exploit opportunities more quickly provides a major competitive advantage. Some consultants immediately go to the technology stack inserting words like automation, analytics and artificial intelligence into the definition. However, technology of any kind is merely supportive of the three primary objectives for digital transformation.
What does digital transformation look like? First, we focus on what it is not, then what it is, why it is sought after and how it has become so important to every business.