Mitek Systems has a great year in review infographic regarding adoption of mobile computing devices and their use within retail banking.
It’s becoming pretty clear that being able to perform common banking functions with your mobile device is a very appealing draw to many banking customers and it shouldn’t really come as a surprise. ATM adoption went crazy because they were everywhere, had no office hours, and typically had short lines (if any).
Look around and more often than not, you’ll see people with very capable smart phones that can do a lot of what a bank branch or a desktop computer can do – and do it anywhere. Then think about how you currently interact with any of the services you commonly use. Chances are, you’ll be using your phone more and more.
Still, the sweet spot appears to be “mobilizing” the types of interactions that are repetitive, occur somewhat frequently, and require a minimum of data entry – essentially things that the ATM was designed for.
Parascript technology is inside most of the envelope-free ATMs you use every day to make deposits and we are very excited about the extension of these capabilities into a “mobile teller” suite of capabilities. We’re currently working on a lot of new technologies that will make what you do with an ATM even easier to do on a phone.