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March 10, 2017

SIG Webinar: Value Creation – Interview Results from the Top BPOs and their Clients

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SIG WEBINAR

Lessons learned and take-aways are provided by industry experts resulting from over 100 interviews with BPOs and their clients on how to do more with less, and effectively collaborate with third parties to create value in document processing.

This webinar explores:

  • BPOs top revenue priorities in the upcoming year and obstacles to winning new business
  • How BPOs and their clients achieve higher margins
  • Cost of services and what to outsource
  • What automation solutions make most sense to ensure better results from Operations

Sourcing Industry Group (SIG) regularly hosts thought leadership webinar such as this one, which is underwritten by Parascript. SIG is a membership organization that provides thought leadership and networking opportunities to executives in sourcing, procurement and outsourcing from Fortune 500 and Global 1000 companies and the advisers who serve them.

SIG also provides a forum for sharing “next” practices and thought leadership through live networking events, virtual forums and a comprehensive online SIG resource center (SRC) for professionals in sourcing and outsourcing. The organization is unique in that it blends practitioners, service providers and advisory firms in a non-commercial environment.

If this webinar is interesting to you, you may find this previous survey useful:

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Article Catagories

Is Your BPO Taking Advantage of the Latest Technologies?

Is Your BPO Taking Advantage of the Latest Technologies?

For companies with high volume document processing needs that are either processing in-house or outsourcing these tasks, it’s worth examining the level of automation currently used and if AI and machine learning are even under consideration.

Services Fragmentation Puts BPOs at Risk

Services Fragmentation Puts BPOs at Risk

BPOs with services fragmentation are increasingly at risk since they have often electing to procure technology on a project-by-project (a.k.a., client-by-client) basis, but there are approaches to overcome this fragmentation.