Information Collection and Use
Parascript collects your personal information only in the following cases:
- When you submit a contact request form, or new partner request form, or access content requiring a form submission, Parascript may request your name, company, contact information including email address, and possibly other information about your business.
- When you enter into the Parascript Partner Portal, Parascript receives your User Name and Password and uses this information for automatic authentication of your account. This information may also used to provide single sign-on authorization to related services, such as training and certification or technical support case management. The Parascript Partner Portal, training and certification, and case management utilities are hosted by reputable 3rd parties.
- When you send a message to any Parascript email address, Parascript receives your name and contact information including email address as well as information you provide in the information fields.
- When you submit a Technical Support case, Parascript receives your name and contact information, your company information, as well as information you share about the case in order to provide resolution. When you submit a chat request, Parascript may receive your email address and your IP address. Any information gathered may be used to cross-reference other Parascript databases to provide better customer service.