5 Reasons Data Quality Matters to OutsourcersBusiness Process Outsourcers (BPOs) and Revenue Content Management (RCM) companies—especially those focused on document and capture intensive solutions—face a unique set of challenges in responding to these opportunities. These include increasing pressures to:
- Get to scale and to processes that can be replicated across clients;
- Provide greater domain and process specialization and competency;
- Reduce manpower costs;
- Reduce prices; and
- Make new investments in infrastructure.