Using Machine Learning Algorithms To Push OCR And ICR Beyond Its Limitations

Optical Character Recognition (OCR) and its subset, Intelligent Character Recognition (ICR), allow for machine-print and handwritten text in images to be recognized, extracted, and converted into a machine-readable format. Industries like banking and finance use OCR and ICR to extract data from financial documents like invoices and checks, while the healthcare industry uses this technology […]

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Benefits Of Automating Mailroom Services

As the holiday season warms up, many will begin sending gifts and letters to their colleagues. This is a simple process for small companies—you can walk a few steps and leave the correspondence on their desk—but when it comes to large enterprises with 1000+ employees, it gets complicated. While some may want to step out […]

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Applying AI To Power Revenue Cycle Management Solutions

The healthcare industry is under constant pressure to improve efficiency and cut costs. One area that has been receiving a lot of attention lately is revenue cycle management (RCM). RCM is the process of managing the financial aspects of patient care, including insurance billing and payments. The goal of RCM is to optimize the revenue […]

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Demand for Easy Access to Document Data Continues to Climb

Data extraction software has increased in popularity over the past few years, helping companies become more efficient with their daily activities. Some industries use data extraction software when validating and verifying data while others use it to simplify complex processes. No matter the end goal, data extraction software can prevent the big mistakes that manual […]

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A Lot Has Happened In The Past Year For Mortgage Lenders

It’s amazing how quickly things can change. Exactly a year ago mortgage rates were low and demand was high. It seemed like everyone was selling, buying, or refinancing a home. There’s no doubt that the summer of 2021 was hot for mortgage lenders, but everyone knows that the market must cool eventually. Recently, the Fed […]

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BPO Sales Model

BPO Sales Model Revolution is Underway

A long overdue BPO Sales Model revolution is underway. New and converging technologies, a different brand of decision maker/buyer (including both technical and business influencers), and an ever-expanding number of customer options (e.g., in-house technology, hosted solutions, and subcontracting) have permanently altered the sales landscape. Add to this, the fact that Business Process Outsourcers face […]

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