It’s amazing how quickly things can change. Exactly a year ago mortgage rates were low and demand was high. It seemed like everyone was selling, buying, or refinancing a home. There’s no doubt that the summer of 2021 was hot for mortgage lenders, but everyone knows that the market must cool eventually. Recently, the Fed […]
Alan Pelz-Sharpe at Deep Analysis is on a mission to prevent organizations from making mistakes by backward thinking, whether it is from taking a “technology first” perspective or relying too heavily on simplistic frameworks to make vendor selections, there are a lot of worst practices to avoid. Even in an age where there is a […]
Rude? Perhaps. True? Definitely. But let’s face it, there are a lot of B2B technology solutions that are hard to grok let alone implement successfully. That CRM system you’re exploring? Functionally complex, and plenty of ways to get it wrong. Automated, multi-channel customer service application? Watch out, or you’ll be under a deluge of angry […]
Parascript is co-sponsoring a talk with Ricoh USA at the upcoming Insurance AI and Innovative Tech conference in Chicago on April 26th and 27th. Ricoh has been doing some fantastic work in the area of combining AI, SaaS delivery models, and turnkey outsourced staffing as part of its new vision for digital transformation. The focus of this talk […]
I just read a great article in Document Strategy’s Spring issue by Alan Pelz-Sharpe, the principle at Deep Analysis. The main premise is that while organizations can choose to tackle digital transformation projects at a large scale, should they? The article goes on to point out some impressive arguments for taking a more selective approach […]
Sometimes it’s not all about adopting AI to make things work better. I was reminded recently about the power and significant benefits of process reengineering in a call with a prospective client. Most companies that deal with document-based data within key processes naturally gravitate to the idea of applying AI to automate a lot of […]
e·qui·lib·ri·um /ˌēkwəˈlibrēəm,ˌekwəˈlibrēəm/ noun: equilibrium; plural noun: equilibria a state in which opposing forces or influences are balanced. The key to losing weight is to focus on inputs and outputs. If you are eating more calories than you are burning, you gain weight. If you are at a state of equilibrium, you maintain your current weight, […]
In last week’s article a bubble was burst: automating that simple structured form ain’t so simple. You might have been led to believe by what you read on the Interwebs that your forms are a piece of cake to apply IDP in order to achieve high levels of automation. But what you’re reading is mostly […]
It may sound like the classic consumer warning of “caveat emptor” but it seems like a lot of enterprises that should know better are getting swept up in the dizziness associated with machine learning. Hey, cars are about to drive themselves so shouldn’t everything have 100% automation at the highest levels of precision? Not so […]
Margin compression and how to deliver new products that are increasingly complex, in an efficient way. Those are two key points made at a recent virtual event hosted by HousingWire and sponsored by us, Parascript. We also found that the pandemic did a lot to highlight the process issues associated with lending including the increased […]
In order to refresh your memory… here are Part 1 & Part 2. In this last part 3 covering the issue of training samples, we come to the most complex part of the process of curating training sets – High Variance document types. Looking at the Explanation of Payment (EOP) document within insurance payments as […]
An interesting story of advanced analytics used not to fight fraud, but potentially to enable it, was highlighted when the Justice Department filed a civil complaint of fraud last week against both a health plan and its technology services provider. At the core of this complaint is the accusation that the technology services provider used […]
