ai process

Does a Highly Efficient Process Always Require AI?

Everyone talks about AI (and more appropriately machine learning) as being the silver bullet to the challenge of achieving highly efficient business processes. And on the surface, the excitement and perspectives appear appropriate. After all, machine learning has the ability to see things in data that humans might never notice and automatically perform tasks with […]

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Attachment Disorder in Healthcare: Radical Improvement without Radical Disruption

In part one of this article, I covered several aspects that, together conspire to create a process nightmare when it comes to document-based information contained within attachments. And while many efforts and desires are focused on how to rid processes of documents altogether, the most comprehensive and flexible means to transform slow, complex, and manual […]

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In Healthcare, We’re Dealing with Another Type of Attachment Disorder

Earlier this year, Council for Affordable Quality Healthcare (CAQH) released their 2020 Index which measures the progress of adopting automation for a variety of administrative processes. The upshot is that billions of dollars are being saved by converting manual processes and the data they use into electronic transactions and 2019 increased savings by $20 billion […]

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