The healthcare industry is under constant pressure to improve efficiency and cut costs. One area that has been receiving a lot of attention lately is revenue cycle management (RCM). RCM is the process of managing the financial aspects of patient care, including insurance billing and payments. The goal of RCM is to optimize the revenue […]
There’s More to Measuring Success Than Achieving Straight-Through Document Automation
Parascript is co-sponsoring a talk with Ricoh USA at the upcoming Insurance AI and Innovative Tech conference in Chicago on April 26th and 27th. Ricoh has been doing some fantastic work in the area of combining AI, SaaS delivery models, and turnkey outsourced staffing as part of its new vision for digital transformation. The focus of this talk […]
When Revenue Cycle Management Goes Rogue
An interesting story of advanced analytics used not to fight fraud, but potentially to enable it, was highlighted when the Justice Department filed a civil complaint of fraud last week against both a health plan and its technology services provider. At the core of this complaint is the accusation that the technology services provider used […]
The Art of Handling Faxes within Healthcare
Fax machines – a relic of the mid-twentieth century yet they are still going strong due to the ease of use and relative security. Yet when it comes to fax machines within a document-oriented workflow, they present a significant impediment to automation. Nowhere is this more apparent than in healthcare where all manner of documents […]
Does a Highly Efficient Process Always Require AI?
Everyone talks about AI (and more appropriately machine learning) as being the silver bullet to the challenge of achieving highly efficient business processes. And on the surface, the excitement and perspectives appear appropriate. After all, machine learning has the ability to see things in data that humans might never notice and automatically perform tasks with […]
Attachment Disorder in Healthcare: Radical Improvement without Radical Disruption
In part one of this article, I covered several aspects that, together conspire to create a process nightmare when it comes to document-based information contained within attachments.
In Healthcare, We’re Dealing with Another Type of Attachment Disorder
Earlier this year, Council for Affordable Quality Healthcare (CAQH) released their 2020 Index which measures the progress of adopting automation for a variety of administrative processes. The upshot is that billions of dollars are being saved by converting manual processes and the data they use into electronic transactions and 2019 increased savings by $20 billion […]