Sometimes it’s not all about adopting AI to make things work better. I was reminded recently about the power and significant benefits of process reengineering in a call with a prospective client. Most companies that deal with document-based data within key processes naturally gravitate to the idea of applying AI to automate a lot of […]

e·qui·lib·ri·um /ˌēkwəˈlibrēəm,ˌekwəˈlibrēəm/ noun: equilibrium; plural noun: equilibria a state in which opposing forces or influences are balanced. The key to losing weight is to focus on inputs and outputs. If you are eating more calories than you are burning, you gain weight. If you are at a state of equilibrium, you maintain your current weight, […]

In Malcolm Gladwell’s book “Outliers”, he popularizes the concept that to be great at anything requires at least 10,000 hours of practice. He argues, citing various studies, that the more research conducted into acknowledged high-performing individuals across many fields, the less innate talent mattered and the more critical was a near-ritualistic devotion to preparation and […]

In last week’s article a bubble was burst: automating that simple structured form ain’t so simple. You might have been led to believe by what you read on the Interwebs that your forms are a piece of cake to apply IDP in order to achieve high levels of automation. But what you’re reading is mostly […]

Straight through processing is every successful organization’s challenge since all maximize efficiency with existing tools. Explore how to achieve true STP.

Let me get the following statement out of the way before I begin my rant: most people have very little understanding of what IDP is let alone how to go about achieving great performance – and this includes many of the vendors you’re considering. Just sayin’. So now to that supposedly simple form you’re trying […]

I’ve written about this before but the topic always deserves a revisit, especially since so many solution providers in the intelligent document processing (IDP) market claim to provide very simple deployments. And why not? Is there anyone looking for something overly-complex? I think not. But it is a far cry to claim a super-simple deployment […]

WIRED held a great virtual event called RE: WIRED where esteemed machine learning thought leader Kai-Fu-Lee spoke about the future of AI and its potential. The discussion covered a lot of aspects including privacy, transparency, and bias where ML is used. One topic covered was the issue of “explainability” of AI, where Mr. Lee says […]

It may sound like the classic consumer warning of “caveat emptor” but it seems like a lot of enterprises that should know better are getting swept up in the dizziness associated with machine learning. Hey, cars are about to drive themselves so shouldn’t everything have 100% automation at the highest levels of precision? Not so […]

Margin compression and how to deliver new products that are increasingly complex, in an efficient way. Those are two key points made at a recent virtual event hosted by HousingWire and sponsored by us, Parascript. We also found that the pandemic did a lot to highlight the process issues associated with lending including the increased […]

In order to refresh your memory… here are Part 1 & Part 2. In this last part 3 covering the issue of training samples, we come to the most complex part of the process of curating training sets – High Variance document types. Looking at the Explanation of Payment (EOP) document within insurance payments as […]

An interesting story of advanced analytics used not to fight fraud, but potentially to enable it, was highlighted when the Justice Department filed a civil complaint of fraud last week against both a health plan and its technology services provider. At the core of this complaint is the accusation that the technology services provider used […]

Last week I started a conversation on what template-less means and where it came from. There’s a lot of hype around IDP and the ability to address document automation without requiring the creation of templates that dictate exactly where needed data is found on a page. The reality is that templates if applied correctly, provide […]

Within IDP vendor marketing, if the use of “machine learning” or “artificial intelligence” take the top two spots, coming in a quick 3rd has to be the term “template-less”. The main gist that this use is meant to convey is that organizations shouldn’t have to spend time laying out the various data fields they need […]

I routinely like to juxtapose IDP software with other enterprise software mostly because the differences, while routinely neglected, are vast, and we’re not just talking about applications or features and functionality. When it comes to most enterprise software, emphasis is on user or process efficiency or introducing new capabilities to the business all of which […]